XauChain Privacy Policy
This Privacy Policy outlines how XauChain Limited (“XauChain”, “we”, “us”, or “our”) collects, uses, and protects personal information. By accessing our Platform at https://xauchain.io (“Site”) and using our services (“Services”), you consent to the collection, storage, use, and disclosure of your personal data in accordance with this Privacy Policy. If you do not agree with these terms, please do not use our Site or Services.
1. Information We Collect
We collect personal information when:
- You register for an account on the XauChain Platform, including your name, email address, digital wallet address, and other contact details.
- You contact us directly, providing additional information such as your name, phone number, and the content of your message.
- You voluntarily complete surveys or provide feedback.
We may also collect technical data, including your IP address, browser type, and usage patterns, through automated technologies like cookies and web beacons.
2. How We Use Your Information
The information we collect is used to:
- Verify your identity and secure your account.
- Provide, improve, and personalize our Services.
- Communicate with you about features, updates, and new products.
- Process transactions and manage billing.
- Comply with legal requirements and enforce our Terms of Service.
3. Collection of Your Data
Data is collected when you:
- Register and use our Services.
- Participate in surveys or provide feedback.
- Contact us via email or other means.
We may also gather information from publicly available sources and automatically collect technical data when you access our Platform.
4. How We Protect Your Data
XauChain prioritizes the security of your personal data. However, no method of transmission or electronic storage is completely secure. You are responsible for maintaining the security of your account credentials and any devices you use to access our Services. Always log out when you finish using the Platform, especially if using a shared device.
We use commercially acceptable means to protect your data, including password-protected systems and security technology. Our staff and contractors are obligated to maintain the confidentiality of users' information.
5. Retention of Your Information
We retain personal data as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our policies. Retention periods are determined based on the type of data collected and its purpose.
6. Cookies and Web Beacons
XauChain uses cookies and similar technologies to enhance user experience. These technologies collect information about users’ preferences and interactions with the site. Users can adjust browser settings to decline cookies, but doing so may affect the functionality of certain features.
7. Law Enforcement
We may disclose your personal data when required by law or to comply with legal processes, such as court orders or requests from government agencies.
8. Third-Party Privacy Policies
XauChain’s Privacy Policy does not apply to third-party websites or services linked through our Platform. We advise reviewing their respective privacy policies for more details on their practices.
9. GDPR Data Protection Rights
Users have rights under the GDPR, including:
- The right to access and request copies of personal data.
- The right to rectify inaccurate information.
- The right to erase personal data under certain conditions.
- The right to restrict or object to data processing.
- The right to data portability.
If you wish to exercise any of these rights, please contact us. We have one month to respond.
10. Children’s Information
We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with their information, please contact us, and we will remove it promptly.
11. Contact Details
For any questions, requests, or concerns regarding your personal data, please contact us at:
Email: support@xauchain.io
By using our Platform, you accept and agree to this Privacy Policy.